jjeetbuzz Privacy Policy
jjeetbuzz treats the protection of your personal information as its highest priority — this page clearly explains how your data is collected, used, and stored.
Introduction and Scope
jjeetbuzz ("we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your personal information. By using the jjeetbuzz website, app, or any of our services, you agree to the terms of this Policy.
This Policy applies to all individuals residing in Bangladesh or using our services from Bangladesh. Our services are intended for users aged 21 and above only. Please read this Policy carefully. If you have any questions, feel free to contact us.
1. Data Collection
Information You Provide
During registration, verification, or customer support interactions, we may collect the following information:
- Full name, date of birth, and national ID or passport number
- Email address and mobile phone number
- Residential address
- Payment-related information such as bKash, Nagad, Rocket, or Upay account details
- Bank account information (where applicable)
- Selfie or documents required for identity verification
Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identifiers
- Browser type and version, operating system
- Login date and time (Bangladesh Standard Time)
- Browsing history, pages visited, and time spent
- Gaming activity: bet amounts, game selections, win and loss records
- Information obtained through cookies and similar tracking technologies
Information from Third Parties
We may receive additional information about you from identity verification services, payment processors, or fraud prevention partners. This information is always provided in accordance with the respective third party's own privacy policy.
2. Use of Information
For Service Delivery
We use the information we collect for the following purposes:
- Account registration and management
- Processing deposits (minimum ৳500) and withdrawals (minimum ৳500)
- Completing transactions via bKash, Nagad, Rocket, and Upay
- Verifying that users meet the age requirement (21+)
- Providing bonuses, rewards, and promotional offers
- Customer support and resolution of complaints
For Security and Compliance
We also use your information for the following purposes:
- Preventing fraud, money laundering, and illegal activity
- Maintaining the security and integrity of the platform
- Meeting applicable legal obligations
- Enforcing responsible gaming policies
- Assisting with dispute resolution and investigations
For Service Improvement and Communication
We analyse information to improve your experience and enhance the quality of our services. With your consent, we may notify you about promotional messages, new games, or special offers. You will always have the option to unsubscribe from such communications at any time.
3. Disclosure and Sharing of Information
Service Provider Partners
We work with trusted third parties to operate our services, including payment processors, identity verification services, game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming), and technology service providers. These partners will only receive information necessary under contract and may not use it for any other purpose.
Disclosure Under Legal Obligation
We may be required to disclose information in compliance with court orders, requests from law enforcement agencies, or applicable legal obligations. Information may also be disclosed when necessary to protect our rights, assets, or the safety of our users.
No Sale or Rental
jjeetbuzz never sells or rents your personal information to third parties for marketing purposes. If information is transferred as part of a business merger or acquisition, users will be notified in advance.
4. Cookies and Tracking Technologies
What Cookies Are and How They Are Used
Cookies are small text files stored on your device. jjeetbuzz uses cookies to maintain your login session, remember your preferences, and improve platform performance. We use the following types of cookies:
- Essential Cookies: Required for the core functionality of the site.
- Functional Cookies: Store your language preferences and session information.
- Analytical Cookies: Analyse platform usage to improve our services.
Managing Cookies
You can disable cookies by changing your browser settings. However, disabling certain cookies may cause some features of the platform to stop working correctly. Essential cookies remain active at all times as they are required to run the service.
5. Data Security Measures
Technical Safeguards
jjeetbuzz has implemented industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which secures all data exchanged between you and our servers. We have also put in place the following measures:
- Password encryption and secure storage
- Firewall and intrusion detection systems
- Regular security audits and updates
- Restricted access policy — only authorised staff may access data
- Two-factor authentication for transactions
Response to a Data Breach
If a security breach occurs that affects your personal information, we will notify you as quickly as possible. Our incident response team is always prepared to handle such situations.
6. Data Retention Period
Retention Policy
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, information may be retained for the following reasons:
- Fulfilling legal obligations
- Supporting dispute resolution and audits
- Fraud prevention
- Compliance with anti-money laundering regulations
Data Deletion Requests
Where there is no legal obligation to retain your data, you may request that it be deleted. Once we review your request and find it valid, we will complete the deletion process within the designated timeframe and send you a confirmation message.
7. Your Rights
Right to Access and Correct Information
As a user of our platform, you have the following rights:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Object to Processing: The right to object to the processing of your information in certain cases.
- Right to Portability: The right to receive your information in a structured format.
- Right to Withdraw Consent: The right to withdraw consent to marketing communications at any time.
How to Exercise Your Rights
To exercise any of your rights, please contact us. We will begin processing your request after verifying your identity. All requests will be resolved within a reasonable timeframe. In some cases, legal obligations may prevent us from deleting data or limiting access — in such cases, we will explain the reason.
8. Protection of Minors
jjeetbuzz services are intended for users aged 21 and above only. We do not intentionally collect information from minors. Age is verified at the time of registration. If we become aware that a minor has opened an account, we will close that account and delete all associated information.
If a parent or guardian believes their child has opened an account, please contact us promptly.
9. Policy Changes and Updates
Notice of Changes
We may update this Privacy Policy from time to time. Before any significant changes, we will notify you by email or through the platform. Updated policies take effect from the date of publication. Continued use of the platform after changes are made will be considered your acceptance of the revised policy.
Archived Versions
Previous versions are kept on file with us. If you would like to view a previous version, please contact our customer support team.
10. Contact Us
For any privacy-related questions or requests, contact our 24/7 live chat support. Our team provides assistance in Bengali.
Send any requests or concerns regarding your information to our email:
If you have any questions or comments about this Privacy Policy, we are always ready to get in touch with you. We respect your privacy and are committed to keeping your information secure.